Consumer warning & parody site. Not affiliated with mobileunlocked.com. This site documents one real customer's experience, with the actual emails.

Welcome to Mobile Unlocked (Scam)

Pay us $24 for an “instant” unlock. The next day we'll email you: great news, your unlock is ready to be released — just pay $57 more (average delivery: 1–24 hours). Then we will absolutely not unlock your phone. Instead, we'll kindly refer you to the terms and conditions you accepted at the point of purchase, and remind you that we “reserve the right to challenge the chargeback.”

This form goes nowhere. Which is also where your unlock goes.

$81Paid
0Phones Unlocked
13Days and Counting
Referrals to the Terms & Conditions

How it actually works

Three simple steps. Their site promises three steps too — ours are documented.

1

Pay $24 for an “instant” unlock

You'll get a receipt saying your eligibility check is processing. The charge appears on your card as Technett LTD. The word “instant” will not come up again.

2

Pay $57 more to “release” it

Next day: “Your unlock is ready to be released.” Just pay the unlock release fee — average delivery 1–24 hours. Don't dawdle: pay within 14 days or the order is canceled.

3

Nothing. Forever.

The tracking page says 24–72 hours, for weeks. Support says 24–48 hours, then “imminently,” then reveals a 30-day contract you “acknowledged at the point of purchase.” Your phone stays locked.

The timeline

Every date below comes from the emails published further down. Watch the delivery estimate move.

Date (2026)WhoWhat happenedPromised timeframe
Jul 26Them$24.00 paid — “eligibility check is now being processed”“Instant”
Jul 27Them“Your unlock is ready to be released” — pay the release fee
Jul 27Them$57.00 paid — “phone is now being released”1–24 hours
Jul 27–31SiteOrder tracking page counts slowly, nothing happens24–72 hours
Jul 31CustomerDay 5. Asks what the holdup is; return window on the $800 phone is closing
Jul 31Support“Unlock is being actively processed”24–48 hours
Jul 31CustomerRecaps the moving goalposts: “I'm frankly beginning to suspect this is a scam.”
Aug 1Support“I kindly refer you to the terms and conditions that you accepted at the point of purchase”
Aug 3CustomerReturn window nearly closed; tracking page has said 24–72 hours for 7 days
Aug 3SupportRefers to the terms again; then apologizes and says…“Imminently”
Aug 3SupportFirst mention of a 30-day contract “acknowledged at the point of purchase”30 days
Aug 6CustomerZero progress. Must return the device by Aug 10 or be out $800
Aug 7SupportThe same 30-day paragraph, word for word30 days
Aug 7Customer“I don't have 30 days. I have until Monday.”

The emails — all of them

The complete correspondence, in order. Redactions: our customer's name and email, the support rep's name, most of the IMEI, and the order reference. Quoted history and the repeated confidentiality boilerplate are trimmed for readability; nothing else is altered.

The support thread

In their own words

What the marketing says, next to what the fine print says. All quotes verbatim, from mobileunlocked.com and mobileunlocked.com/terms (retrieved Aug 8, 2026).

The marketing

  • “Instant Remote Unlocking. Use Your Phone With Any Network”
  • “In many cases it is possible to unlock phones within 24 hours”
  • “Once approved, the unlock is permanent and warranty-safe.”
  • “Rated 4.7 out of 5 based on 17,699 Verified Reviews”
  • Money-Back Guarantee

The fine print

  • “Eligibility checks are completed immediately upon purchase and are non-refundable once performed.”
  • “Delivery times shown on our website are estimates supplied by network operators and service providers.”
  • “You acknowledge that once the service has commenced, your statutory right to cancel may be lost or reduced.”
  • “Where a service has been provided and a payment is subsequently reversed without valid cause, we reserve the right to challenge the chargeback and recover outstanding amounts.”
  • “Our Money-Back Guarantee applies where a service cannot be completed and the device is otherwise eligible for unlocking.”

And in email: the “instant” unlock became 1–24 hours, then 24–72, then 24–48, then “imminently,” then a “standard 30 day maximum unlock period” from a contract “acknowledged at the point of purchase.”

What Verizon said

This order was for a Verizon USA unlock. So we asked Verizon — twice.

  • A Verizon retail store: had never heard of this service.
  • Verizon corporate support: had never heard of this service either, and said that as far as they know there is no legitimate third party able to unlock a Verizon phone.

Verizon publishes its actual device unlocking policy at verizon.com/support/device-unlocking-policy — locked devices are unlocked automatically 60 days after purchase, for free. No third party required.

Paid them too? Here's what to do

This part isn't satire.

1. Dispute the charges

Call your card issuer and dispute the transactions (they may appear as Technett LTD). In the US, the Fair Credit Billing Act protects you on services paid for and not delivered — a merchant saying they will “challenge the chargeback” does not change your rights. Give your issuer the timeline and emails above.

2. Report it (US)

3. Report it (UK)

The site's footer names Technett Ltd, a UK company.

4. Unlock your phone for real

Contact your carrier. US carriers unlock eligible devices for free — Verizon does it automatically 60 days after purchase. If a website you've never heard of promises an “instant” unlock for money, you have now read exactly how that goes.